- Clients : April 13, 2022
- Project Size : Packaging design
- Design : John Divison
- Location : envanto hq 24 fifth, USA
- Date : 5,20,200 Sf
- Service : Digital advertising / Marketing
Client Testimonial
“Our virtual assistant has revolutionized our backend operations. Their ability to handle complex tasks swiftly has allowed us to allocate our in-house staff’s time to activities that truly enhance our customer’s experience.” – Ally Tresnak
Background
Handling the ever-increasing administrative workload and maintaining operational efficiency was a growing challenge for Tresnak Roofing, especially during peak seasons.
The Solution
Introducing a virtual assistant to manage routine yet essential operational tasks, such as call handling, estimate preparation, and administrative duties.
Efficiency Gains
Staff Optimization: Redirected a full-time staff member’s efforts from administrative tasks to high-value, customer-focused activities.
Reduced Administrative Costs: The virtual assistant took on the work equivalent to a $65,000 per year role, leading to substantial cost savings.
Increased Speed of Service: Estimates that previously took hours to prepare were now completed in less than a day.
Quantifying the Impact
- Time Savings: The VA’s involvement cut the estimate preparation time by over 50%, enabling the team to handle more estimates and increase potential sales.
- Cost Efficiency: By reallocating resources, the company optimized its staffing budget, focusing on growth and customer satisfaction.
Conclusion
Virtual assistants have been pivotal in Tresnak Roofing’s journey to operational excellence, demonstrating how strategic staffing and embracing technology can lead to significant efficiency gains and cost savings.
“Could your business achieve similar operational efficiencies by integrating virtual assistants into your workflow?”
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